Senior IT Contract Manager

#IT #contact management
ISS’ ambition is to become a technology leader within our industry – would you like to be part of that transformation journey and play an important role in ensuring value creation, cost savings and accelerating the business relationships with suppliers?

Main purpose for the position

Achieving ISS’ ambition to become a technology leader within our industry is not possible without best-in-class management of IT contracts, proactive identification of legal and commercial risks and thoughtful control over IT supply chain.

You will be part of our IT Vendor and Contract Management department that aims to unlock ISS’ business opportunities by being trusted advisors to our global IT organization, managing IT contracts and accelerating the business relationships with suppliers.

Your key responsibilities will be

  • Acting as the primary contact between the contract owner and/or business units and Legal, Procurement and Finance, ensuring that all legal and contractual matters are addressed efficiently and promptly
  • Acting as a trusted advisor to the senior management
  • Providing contractual advice and guidance regarding contractual obligations and revisions in a clear and easy to understand way
  • Drafting and/or negotiating of different kinds of legal documents by translating business needs into legal frameworks
  • Managing changes to contracts and subsequent implementation of such changes
  • Identifying and proactively managing contractual and commercial risks
  • Handling consultation and escalation to senior management of current and potential issues/dispute
  • Evaluating vendor performance in cooperation with business and building up supplier relationships
  • Developing implementing and maintaining relevant processes, tools, methods and templates applicable for IT Vendor and Contract Management
  • Owning IT contract portfolio and managing multiple complex contracts with key suppliers

Professional Qualifications

  • Solid knowledge of best-in-class Vendor and Contract Management processes and best practices
  • Solid experience with management of complex strategic issues and result-oriented mindset
  • Min. 6 years of experience in managing complex IT contracts, including transformation and outsourcing contracts, and strategic supplier relationships
  • Min. 4-5 years of experience in multinational, global organization
  • Legal and/or commercial master’s degree. Alternatively, a technical background with strong legal/contractual skills
  • Fluent in both oral and written English

Personal Qualifications

  • Works well both individually and in a team
  • Solid insight in legal and commercial matters
  • Superior stakeholder management skills and experience with navigating on different management levels
  • Strong communicator with excellent analytical and documentation skills ensuring great attention to detail and the highest level of accuracy
  • Solution-driven and with a pragmatic business approach and thrive with managing a wide range of stakeholders and tasks
  • Customer focus with the ability to mitigate the potential risks

Job Benefits

We offer you a challenging and exciting career in an ambitious working environment characterized by high pace and drive. ISS has an open and informal culture founded on professionalism at all levels. The right person will have ample opportunity for personal and professional development and for building a large network of highly qualified colleagues and influential stakeholders. #1161157
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Job Type
Business Services

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