Your new company
Currently we are looking for Order Management Specialist with German for one of our clients - globally leading speciality chemicals company. If you want to cooperate with business as a specialist in an international environment and use foreign languages daily do not hesitate to apply!
Your new role
In this role you will have the opportunity to coordinate all aspects of the order management process and be responsible for its accuracy. You will conduct timely communication upon the inquiries from internal/external customers and represent our client’s customers in a professional manner at all time. Your strong problem-solving approach and troubleshooting skills will help in assisting customers in solving problems and incidents. You will also perform claim management through the internal Quality Notification System as well as support improvement and automation projects.
What you'll need to succeed
- Your language skill level is at least B1 in English and B2 in German,
- You have a very good verbal/written communication skills and ability to be a team player,
- MS Office, especially Excel, is your natural environment,
- You perform well under pressure,
- Time/task management, attention to details and willingness to learn are your main features,
- Your creativity, open mind and sense of humour will be an advantage.
What you'll get in return
Experience in customer service desk or logistic, export or supply chain area and knowledge of SAP SD module would be an asset.
An opportunity to work for Top Employer 2022 certified company and be a part of a team with great enthusiasm for the business and for delivering top class services. A rewarding challenge to further development of your skills with internal and external trainings in a professional work environment. Benefits such as sport card (Multisport), private healthcare, additional life insurance, bike rental, language courses, discount card for various restaurants and integrational team events as well as wide range of initiatives provided by our Social Team (cultural, sporty, loan found, various contests, occasional bonuses etc.). Our Client provides hybrid work model and a possibility to participate in the charity activities. You will also get performance related yearly bonus.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. #1163512