HR direct representative with German

Your new role:

  • Resolving HR problems for German internal customers
  • Ensure optimal service levels by following operational procedures
  • Collect and share best practices and feedback from employees for continuous process improvements
  • Use a professional and employee-focused approach to handle inquiries; ensure a quality customer experience by using soft skills and empathy to diffuse difficult situations; ensure excellent verbal and written communication skills are exercised at all times
  • Builds an excellent relationship with stakeholders and ensure best quality account management while resolving customer inquiries
  • Mentor new joinees
  • Ensure company and employee privacy, where appropriate, including confidentiality and protection of sensitive employee information
  • Contribute toward translating employee feedback into operational recommendations and outcomes.

What you'll need to succeed:

  • 1 + years Human Resources experience or equivalent is a plus
  • Must be proficient in language(s) required by the process (German and English)
  • Must be customer focused and have the ability to thrive in a team environment seeking feedback and open to development
  • Proficiency with personal computers and basic software packages and specialised applications
  • Excellent verbal and written communication skills
  • Enthusiastic team player, capable of demonstrating initiative, self-motivation and willingness to learn

What you'll get in return:

  • Stable job in professional team
  • Car parking few minutes away from the office
  • Game room (with Xbox, PS consoles and foosball table)
  • Fresh fruit on the floor and good coffee in the kitchen
  • Private health care (different options – from basic to VIP), employees’ benefits: private life insurance, multisport.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361. #1169830
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Job Type
Bankowość & Usługi Finansowe
HR i Szkolenia

Talk to a consultant

Talk to Gabriela Prus, the specialist consultant managing this position, located in Kraków
Hays, al. Pokoju 5

Telephone: +48 661 463 543

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