The role will have a wide network within the Company (inside and outside GBS division). He/she will provide analytical support for the overall end-to-end automation lifecycle management, support in driving and delivering automation/RPA cases (from ideation, process mapping, participate in process automation product development, measure benefit realized through automations, and develop tools and solutions for the automation lifecycle management.
Your new role
- Actively drive discovery efforts / assessment workshops together with the business units within the Company as part of demand & pipeline management, develop and re-engineer process flow.
- Be responsible for analysing identified automation use-cases, develop respective automation profiles and provide functional and operational recommendations to internal functional teams & business stakeholders
- Engage the business units during the ideation process in validating automation technology fitness with suggestions and support them on qualifying automation ideas to concrete business case and product backlog.
- Work closely with the Head of Automation on facilitating End-to-End automation lifecycle management, agile development & maintenance of automation solution
- Works with the Solution Architect and to create an implementation plan for the RPA solution designed and also works closely with RPA Developers throughout development, testing and deployment
- Acts as communication bridge between the Automation product team and the business stakeholders
- Act as a single point of contact for process Subject Matter Experts (SMEs) to support ideation efforts, assessment of use-cases and creation of Process Definition Documents (PDDs) as part of process mapping.
- Be responsible for quality assuring PDDs and act as an integral layer between business units and the technical automation product team during the solution design, development, and maintenance of automation product.
- Develops success stories and case studies from finalized product development.
- Take an active role in further improving and professionalizing our automation implementation standards/best practices, including processes, tools, templates, systems, and ways of working.
- Interacts with business stakeholders to present automation sources of value, validates the results and monitors KPIs for the automation product
What you'll need to succeed
- Master’s degree, preferable in Business Administration, Economics, computer science, Finance, management Information Systems, Business or related field
- A strong and demonstrated interest in business/digital transformation & automations especially in operations or process consultancy in areas such as: idea to offer, demand to quote, order to fulfilment, issue to resolution, invoice to cash, record to report, hire to retire, information / data management, with 3-5 years of experience
- Experience from working within cross-functional teams, driving large and complex exercises on process-oriented improvements, process simplifications & standardization
- Experienced in driving technology led transformation programs/projects
- Have excellent interpersonal and communication skills (Fluent in written and spoken English) and cross-cultural relationship capabilities
- Have the ability to absorb, analyse and communicate complex issues to a broad audience, adapting the message as appropriate
- Proficient user of Microsoft suite (advanced Excel, PowerPoint, and Word)
- Good business awareness, understanding the broader context in which delivery has an impact on overall business performance.
Nice to have:
- Exposure to automation tools (AA/UI Path/Blue Prism), hands-on experience
- Experience from lean and/or process improvement
- experience with working agile (e.g., in a SAFe framework environment)
- Experience in Global in-house Centres and Shared Services advisory
What you'll get in return
- A choice to work 100% remotely anywhere in Poland or, if you prefer, from our office in Szczecin, Barcelona, Singapore or Oslo
- Private medical care – Medicover premium package
- Group life insurance
- Multisport card
- Vacation allowance
- Pre-paid cards
- Participation in training in both soft and specialist skills, which will support your personal and professional development
- Fruits and vegetables days
- Work in an international environment
- Employee referral program
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. #1160993